Frequently Asked Questions
Gulf Shores & Orange Beach Bike Rentals has a new storefront in Gulf Shores. We are located at 824 Gulf Shores Parkway, Gulf Shores, AL. 36542. You can see the location HERE
Unfortunately we do not offer any discounts. We have priced our rentals better than anyone else in the area and feel we offer an exceptional value at a fair price.
All riders are required to wear a helmet. One is provided with your rental.
State law requires cyclists to have front and rear lights when riding at night. We’ll provide you with both as part of your rental.
Our eBikes can not be rented overnight. At most you can rent for a full day but all equipment must be turned in at the end of the day.
If the forecast calls for a full day of rain then your booking will be cancelled and you will receive a full refund. If there will only be partial rain during the day we start later or end early. Partial rain days do not fully cancel the booking and a partial refund may be offered at Gulf Shores & Orange Beach Bike Rentals discretion.
You are. We’ll provide you the tools and knowledge needed to keep the bike safe but it’s up to you to return everything we give you.
We do not offer insurance on your rental at this time.
Gulf Shores & Orange Beach Bike Rentals does offer delivery for FULL DAY RENTALS only. You also must order at least 2 eBikes. Your eBikes will be delivered around 8:00 am and will be picked up around 7:00 pm.
You probably won’t. But if you do, stop riding immediately and give us a call at (251) 210-9037. We will meet you on the trail to quickly fix the problem and get you back to riding.
Alabama State law requires all eBike riders be at least 14 years old.
Rental eBikes are for use within Gulf State Park and along The Backcountry Trail. You are also allowed to take the eBikes on the streets of Gulf Shores or Orange Beach. eBikes are not permitted to leave the island and are monitored by GPS tracking.
Bookings made within 72 hours of a scheduled event are final and cannot be changed. In addition, no-shows and non-cancelled rentals will be charged for the reservation in full. If reservation is cancelled more than 72 hours before your reservation you will be refunded in full. All cancellations must be received via email or phone and confirmed by Gulf Shores & Orange Beach Bike Rentals in writing via email or text.